Frequently asked questions

We bring a fully equipped mobile setup to your home or office, including water and power where needed, and complete the full detail on-site while you go about your day.

A Signature Detail typically takes a few hours depending on vehicle size and condition. Interior Restoration and Ceramic Coating can take longer, we'll confirm a time estimate when you book.

We come fully equipped, so access to your own water and power isn't required, though it can help speed up larger jobs if available.

The Signature Detail includes a hand wash and paint decontamination, interior vacuum and wipe-down, window and mirror polish, and tire and trim dressing.

Professional-grade ceramic coating offers multi-year protection with proper care, giving your paint a long-lasting, hydrophobic, UV-resistant finish.

Yes, we detail vehicles of all sizes, from compact cars to SUVs and trucks. Pricing may vary based on vehicle size.

Appointments are limited to keep every detail unhurried, so we recommend booking a few days ahead where possible, especially during peak seasons.

Yes, Mobile Detailing by On The Go is part of the same On The Go family of mobile automotive services, so you get the same licensed, insured, family-owned standard.

We serve Ottawa and the surrounding area as well as the Greater Toronto Area, bringing the detail directly to your home or office. See the full list.